Business Fundamentals
Why Most Small Business Marketing Money Gets Wasted
Author: Trevor Hunter
Published: October 28, 2025
Small businesses don’t usually fail at marketing because they don’t try. They fail because they put money where attention exists, not where intent lives.
Billboards are a perfect example. They’re expensive, hard to track, and rely on passive exposure. People driving down the road aren’t scanning QR codes or memorizing phone numbers. They’re driving.
When people actually need a service, they go to Google. They search. They compare reviews. They look for trust signals. That’s where decisions are made.
Most businesses would get far more return by putting billboard money into digital visibility where customers are actively looking for help. The difference is measurable intent versus vague awareness.
Billboards can work, but only after everything else is dialed in. Strong rankings. Strong reputation. Strong systems. For most businesses, that’s not the case.
Marketing works best when it meets people at the moment they’re ready to act. Anything else is just expensive hope.